Charges
Charges
Navigation: POS Backend → Items → Charges
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-130627_1rz0mr2.png)
TYPES OF CHARGES
Delivery Charges: This is the charge for delivering the order to the customer location. This charge applies only for Online Sales. It can either be a fixed amount (or) a percentage of the total/subtotal.
Payment Charges: This is the charge for businesses that accepts online payments. If a customer pays less than $10 or greater than $10000 through online, then this charge will apply automatically in online. This charge applies only for Online Sales. It can either be a fixed amount (or) a percentage of the total/subtotal.
Order packing Charges: This is the charge for packing the order for delivery. Box, spoons, paper towels, etc., fall under these charges. This charge applies only for Online Sales. It can either be a fixed amount (or) a percentage of the total/subtotal.
Custom Charges: This is the manual charge for POS Frontend. It can either be a fixed amount (or) a percentage of the total/subtotal.
1. Delivery Charges
Example: Create a fixed delivery charge of $10. Condition: Additional Delivery Cost $5 per Km.
Click on Create Charge
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-162017_1bk3i61.png)
Fill the following Fields
Name: Delivery Charges
Category: Choose Delivery Charges from the dropdown menu
Value: 40
Type: Fixed/Percentage (Fixed in this scenario)
Taxes: Choose ‘Taxes’ from the dropdown menu (If applicable)
Locations: Select the location from the dropdown
Base Delivery Distance (in meters): 1000
Additional Delivery Cost (per km): 10
Now click on the “ADD” button
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-165825_1bqzjfo.png)
Click Save
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-170107_jt0vpt.png)
Once the customer selects ‘Checkout’ in the online store you can see that the delivery charge is reflected in the checkout column as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-173042_51wske.png)
2. Payment Charges
Example: Create a fixed Payment Charges of $2 for orders. Condition: Subtotal value is less than $10.
Click on Create Charge. Fill the following Fields
Name: Payment Charges
Category: Choose Payment Charges from the dropdown menu
Value: 2
Type: Fixed/Percentage (Fixed in this scenario)
Taxes: Choose ‘Taxes’ from the dropdown menu (If applicable)
Locations: Select the location from the dropdown
Criteria: Choose Greater than/less than from the dropdown (less than in this scenario)
Order Price: 10
Validate On (Order Subtotal/ Total): Choose Subtotal/Total from the dropdown
Now click on the “ADD” button
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-174027_1opxisi.png)
Click Save
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-174238_1pc0sz1.png)
Once the customer selects ‘Checkout’ in the online store you can see that the delivery charge is reflected in the checkout column as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-174643_7rja8l.png)
3. Order Packing Charge
Example: Create a fixed Order Packing charge: $5 Condition: Subtotal value is greater than $200.
Click on Create Charge. Fill the following Fields
Name: Packing Charges
Category: Choose Order Packing Charges from the dropdown menu
Value: 5
Type: Fixed/Percentage (Fixed in this scenario)
Taxes: Choose ‘Taxes’ from the dropdown menu (If applicable)
Locations: Select the location from the dropdown
Criteria: Choose Greater than/less than from the dropdown (Greater than in this scenario)
Order Price: 200
Validate On (Order Subtotal/ Total): Choose Subtotal/Total from the dropdown
Now click on the “ADD” button
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-151143_gqoafh.png)
Click Save
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-151233_3hl8xy.png)
Once the customer selects ‘Checkout’ in the online store you can see that the delivery charge is reflected in the checkout column as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-151542_pmutq6.png)
4. Custom Charge
Example 1: Create a fixed AC charge $2 for sale transactions
Click on Create Charge. Fill the following Fields
Name: AC Charge
Category: Choose Custom Charges from the dropdown menu
Value: 2
Type: Fixed/Percentage (Fixed in this scenario)
Taxes: Choose ‘Taxes’ from the dropdown menu (If applicable)
Locations: Select the location from the dropdown
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183119_zjvrmc.png)
Click Save
Once you have created the custom charges, please do force sync in POS front-end. You can add the charges manually in POS Frontend as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183328_1dtlxy4.png)
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183407_nynjgv.png)
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183451_nmt9gn.png)
Example 2: Create a Handling charge 2% for Purchase orders
Click on Create Charge. Fill the following Fields
Name: Handling Charge
Category: Choose Custom Charges from the dropdown menu
Value: 2
Type: Fixed/Percentage (Percentage in this scenario)
Taxes: Choose ‘Taxes’ from the dropdown menu (If applicable)
Locations: Select the location from the dropdown
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-131642_1lflr8y.png)
Click Save
Once you have created the custom charges, please add the charges manually in POS Bactend → Inventory management → Purchase Order → Create PO as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-132018_e0ggtc.png)
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-132111_gq01w3.png)
![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-132207_1ipaafr.png)
Updated on: 05/01/2022
Thank you!