Articles on: Sales

Transactions

Sales Transaction & Filters


The Sales Transactions module allows you to view, manage, and export all sales-related records from the POS backend.

 

Navigation: POS Backend → Sales → Transactions

 

From this page, you can access all completed sales transactions along with multiple action options for each record.


Refer video tutorial for your detailed clarification,



 

Available Actions


Under the Actions column, the following options are available:


  • View – View detailed transaction information
  • Delete – Delete a transaction (subject to conditions)
  • Download PDF – Download the transaction details in PDF format
  • Download Excel – Export transaction details in Excel format


Note: Transactions cannot be deleted while the POS shift is open.


View Details


Click on the View option to see complete information for a specific transaction. The following details are displayed:


  1. Order Details
  2. Payment Details
  3. Tax Split-up Details
  4. Refund Details
  5. Discount Details
  6. Customer Details
  7. Order Table Details


This view provides a comprehensive breakdown of the selected transaction for verification and reference.

 

Refund


To initiate a refund for a transaction:


  1. Click the Refund button for the required transaction.
  2. From the Payment Method dropdown, select the appropriate Pay Mode.
  3. Choose the Refund Reason.
  4. Proceed to process the refund.


Note: Refunds processed from the backend will not be reflected in the POS system.

Updated on: 20/01/2026

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