> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.posbytz.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Groups

# Groups

| Navigation: Pos Backend → Customers → Groups
1. Click "Create Group", enter the group name and Save

![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/d1jpg_1o3yzko.jpg)

![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/d2jpg_f1vag4.jpg)
2. We can be categorized the customers under groups.

![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/d4jpg_1mh794r.jpg)

3. Groups concept is used to filter the customers

![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/d5jpg_1uh4iwk.jpg)