> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://help.posbytz.com/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # Charges # Charges | **Navigation**: POS Backend → Items → Charges ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-130627_1rz0mr2.png) ### TYPES OF CHARGES 1. **Delivery Charges:** This is the charge for delivering the order to the customer location. This charge applies only for Online Sales. It can either be a fixed amount (or) a percentage of the total/subtotal. 2. **Payment Charges:** This is the charge for businesses that accepts online payments. If a customer pays less than $10 or greater than $10000 through online, then this charge will apply automatically in online. This charge applies only for Online Sales. It can either be a fixed amount (or) a percentage of the total/subtotal. 3. **Order packing Charges:** This is the charge for packing the order for delivery. Box, spoons, paper towels, etc., fall under these charges. This charge applies only for Online Sales. It can either be a fixed amount (or) a percentage of the total/subtotal. 4. **Custom Charges:** This is the manual charge for POS Frontend. It can either be a fixed amount (or) a percentage of the total/subtotal. ### 1. Delivery Charges **Example:** Create a fixed delivery charge of $10. Condition: Additional Delivery Cost $5 per Km. Click on **Create Charge** ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-162017_1bk3i61.png) Fill the following Fields * **Name:** Delivery Charges * **Category:** Choose _Delivery Charges_ from the dropdown menu * **Value:** 40 * **Type:** Fixed/Percentage (Fixed in this scenario) * **Taxes:** Choose ‘Taxes’ from the dropdown menu (If applicable) * **Locations:** Select the location from the dropdown * **Base Delivery Distance (in meters):** 1000 * **Additional Delivery Cost (per km):** 10 Now click on the **“ADD”** button ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-165825_1bqzjfo.png) Click **Save** ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-170107_jt0vpt.png) Once the customer selects ‘Checkout’ in the online store you can see that the delivery charge is reflected in the checkout column as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-173042_51wske.png) ### 2. Payment Charges **Example:** Create a fixed Payment Charges of $2 for orders. Condition: Subtotal value is less than $10. Click on **Create Charge**. Fill the following Fields * **Name:** Payment Charges * **Category:** Choose _Payment Charges_ from the dropdown menu * **Value:** 2 * **Type:** Fixed/Percentage (Fixed in this scenario) * **Taxes:** Choose ‘Taxes’ from the dropdown menu (If applicable) * **Locations:** Select the location from the dropdown * **Criteria:** Choose Greater than/less than from the dropdown (less than in this scenario) * **Order Price:** 10 * **Validate On (Order Subtotal/ Total):** Choose Subtotal/Total from the dropdown Now click on the **“ADD”** button ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-174027_1opxisi.png) Click **Save** ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-174238_1pc0sz1.png) Once the customer selects ‘Checkout’ in the online store you can see that the delivery charge is reflected in the checkout column as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-17-174643_7rja8l.png) ### 3. Order Packing Charge **Example:** Create a fixed Order Packing charge: $5 Condition: Subtotal value is greater than $200. Click on **Create Charge**. Fill the following Fields * **Name:** Packing Charges * **Category:** Choose _Order Packing Charges_ from the dropdown menu * **Value:** 5 * **Type:** Fixed/Percentage (Fixed in this scenario) * **Taxes:** Choose ‘Taxes’ from the dropdown menu (If applicable) * **Locations:** Select the location from the dropdown * **Criteria:** Choose Greater than/less than from the dropdown (Greater than in this scenario) * **Order Price:** 200 * **Validate On (Order Subtotal/ Total):** Choose Subtotal/Total from the dropdown Now click on the **“ADD”** button ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-151143_gqoafh.png) Click **Save** ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-151233_3hl8xy.png) Once the customer selects ‘Checkout’ in the online store you can see that the delivery charge is reflected in the checkout column as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-151542_pmutq6.png) ### 4. Custom Charge **Example 1:** Create a fixed AC charge $2 for sale transactions Click on **Create Charge**. Fill the following Fields * **Name:** AC Charge * **Category:** Choose _Custom Charges_ from the dropdown menu * **Value:** 2 * **Type:** Fixed/Percentage (Fixed in this scenario) * **Taxes:** Choose ‘Taxes’ from the dropdown menu (If applicable) * **Locations:** Select the location from the dropdown ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183119_zjvrmc.png) Click **Save** Once you have created the custom charges, please do force sync in POS front-end. You can add the charges manually in POS Frontend as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183328_1dtlxy4.png) ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183407_nynjgv.png) ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2021-12-20-183451_nmt9gn.png) **Example 2:** Create a Handling charge 2% for Purchase orders Click on **Create Charge**. Fill the following Fields * **Name:** Handling Charge * **Category:** Choose _Custom Charges_ from the dropdown menu * **Value:** 2 * **Type:** Fixed/Percentage (Percentage in this scenario) * **Taxes:** Choose ‘Taxes’ from the dropdown menu (If applicable) * **Locations:** Select the location from the dropdown ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-131642_1lflr8y.png) Click **Save** Once you have created the custom charges, please add the charges manually in **POS Bactend → Inventory management → Purchase Order → Create PO** as shown below: ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-132018_e0ggtc.png) ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-132111_gq01w3.png) ![](https://storage.crisp.chat/users/helpdesk/website/9ae720b538edc000/screenshot-2022-01-04-132207_1ipaafr.png)